Refund policy
Returns & Replacements
Because every item is printed to order, we don't stock shelves of journals waiting to be resold — so we can't accept returns for change of mind, and we ask you to choose carefully (the product pages show exactly what's inside).
That said, you should always receive a perfect item:
- Printing defects, binding problems, or damage in transit: send us a photo within 30 days of delivery and we will reprint and reship your item free, or refund you — your choice.
- Wrong item received: same deal — free replacement, no need to ship anything back.
- Still not happy? Email us at justinkkirby@gmail.com. We're a small shop and we'd rather talk it through than leave you with something you don't love.
To start a replacement, reply to your order confirmation email with a photo of the issue.