Terms of service
Terms of Service — Last updated: October 22, 2026
These Terms of Service govern your use of the Stillwater Paper Company online store (the "Store"), operated by Stillwater Paper Company ("we," "us," or "our"). By visiting the Store or purchasing something from us, you agree to these terms.
1. Online store terms — You must be at least the age of majority in your state or province of residence to use this Store or make a purchase. You agree not to use our products for any unlawful purpose, and not to reproduce, duplicate, or copy any part of the Store or our products without our written permission.
2. Products and made-to-order fulfillment — Every item in our Store is printed or produced to order after you purchase it. Product images are representations of the finished item; because each piece is made individually, minor variations in color or finish can occur. Prices are shown in US dollars and may change without notice. We reserve the right to limit quantities or discontinue any product at any time.
3. Orders, billing, and account accuracy — You agree to provide current, complete, and accurate purchase and contact information for all orders. We may refuse or cancel an order if information appears incomplete or fraudulent, or if the product cannot be produced; if we cancel an order you have paid for, we will refund you in full.
4. Shipping and returns — Shipping timelines and our replacement policy are described in our Shipping Policy and Returns Policy, which form part of these terms. Delivery estimates are estimates only and are not guaranteed dates.
5. Errors and omissions — Occasionally there may be information in the Store that contains typographical errors or omissions relating to product descriptions, pricing, or availability. We reserve the right to correct any errors and to change or update information at any time without prior notice.
6. Prohibited uses — You are prohibited from using the Store or its content for any unlawful purpose, to infringe upon intellectual property rights, to submit false or misleading information, or to interfere with the security or operation of the Store.
7. Disclaimer and limitation of liability — Products and services are provided "as is" and "as available," without warranties of any kind beyond those expressly stated in our policies or required by law. To the fullest extent permitted by law, Stillwater Paper Company shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Store or our products. Nothing in these terms limits our promise to replace or refund defective, damaged, or incorrect items as described in our Returns Policy.
8. Governing law — These Terms of Service are governed by the laws of the State of California, United States.
9. Changes to these terms — We may update these terms from time to time. The version posted in the Store at the time of your purchase applies to that purchase.
10. Contact — Questions about these Terms of Service: Stillwater Paper Company, justinkkirby@gmail.com.